Training vouchers

Principle

Would you like to follow a course to strengthen your position on the labour market? If you are eligible for training vouchers, you can use them to pay for part of the programme. You only pay half of the training voucher yourself, the Flemish government pays the other half.

Since 1 September 2020, the Department of Work and Social Economy (DWSE) has been responsible for the training voucher system. Training vouchers are applied for via the WSE desk, the department's e-service desk.

How to apply?

From 1 September 2020, you will no longer be able to apply for training vouchers via VDAB, but rather via the WSE desk.

This means that you can apply for your training vouchers digitally. More information can be found here.

Digital training vouchers

In principle, training vouchers only exist in digital form. Edenred, the company issuing and paying out the training vouchers, will only deliver paper training vouchers if the applicant has not provided an email address.

Usually, you need to pay part of the value of the training voucher yourself. You have until 14 calendar days after the payment request to pay that individual contribution into Edenred's account. Otherwise, the approved application for the training voucher will be cancelled.

The voucher will state your name, the name of the training and the name of Crescendo CVO.

If you still have sufficient balance to purchase vouchers, you can always submit a new application for an amount of your choice (e.g. if the training turns out to be slightly more expensive than initially thought).

What about the paper training vouchers?

You can still use your VDAB paper training vouchers after 1 September 2020 until the end of November (if they are still valid).

Subsequent procedure

Confirmation of request

After the Department of Work and Social Economy has processed your application, it will send you its decision by email:

• You will receive it immediately after the application.
• Only for career-oriented programmes does it take a little longer because the file has to be checked manually and additional information may be requested.
• Has your application been approved? In that case Edenred (the issuer of the training vouchers) will ask you to pay your individual contribution.
  You have 14 calendar days after the payment request to make your payment. If you fail to do so, Edenred will cancel your approved application.
  Once your payment has been received, Edenred will send you the digital training voucher by email. If you have not provided an email address, the paper training vouchers will always be sent to your official address.
• Has your application been refused? In that case, you will receive a letter with the reason for refusal.

Officiële website opleidingscheques

De hierboven uitgelegde procedure is slechts een officieuze weergave van onze dagelijkse ervaringen. De officiële procedure tot aanvraag van opleidingscheques vind je op de site van loket WSE-lokket

Official website for training vouchers

The procedure explained above is merely an unofficial reflection of our daily experience. The official procedure for applying for training vouchers can be found on the site of the WSE desk